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Do you ship internationally?
Do you ship internationally?
Yes, we do ship internationally! We offer worldwide shipping to ensure customers around the globe can enjoy our silk inserts. Please note that shipping times and costs may vary depending on the destination country. International customers may also be subject to customs fees or import duties imposed by their country's customs authorities.
How long does shipping take?
How long does shipping take?
Shipping typically takes 5-7 business days within the United States. For international orders, shipping can take 10-15 business days, depending on the destination and customs processing times. You will receive a tracking number once your order has shipped so you can monitor its progress.
What payment methods do you accept?
What payment methods do you accept?
We accept a variety of payment methods to make your shopping experience convenient. These include credit cards (Visa, Mastercard, American Express), and, in some regions, alternative payment methods such as Apple Pay or Google Pay. Rest assured, your payment information is secure and protected during the checkout process.
What are your sizing options?
What are your sizing options?
Our silk inserts are one size.
How do I wash my Silk insert ?
How do I wash my Silk insert ?
Please hand wash, with detergent and luke warm water leave to soak for 5 minutes, rinse with cool water and hang dry.
Does the silk insert fit every helmet?
Does the silk insert fit every helmet?
Our silk insert fits most helmets, please check our video to check it the insert is suitable for your helmet.
What is your returns policy?
What is your returns policy?
We accept returns of faulty products only.
We will then offer full refund.
Please be sure to check all videos first to be sure our inserts will fit your helmet.
Due to our inserts being classed as personal headgear which means like helmets, pillowcases, hats or anything worn directly on the head we unfortunately cannot accept returns or issue refunds unless the item is faulty. This is for hygiene reasons once the products has been tried on inside a helmet it can not be resold.
What helmets do the Slim fit inserts not fit in?
What helmets do the Slim fit inserts not fit in?
If your helmet does not feature loops at the top, there will be no place to secure the insert. Please refer to the image below for reference. If your helmet resembles the example shown, our Slim Fit Helmet Inserts will not be compatible with your helmet.
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